Legal - Hospitality Booking Terms and Conditions
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Table of Contents
1. Definitions
| 1.1. | In these terms and conditions the following words shall have the meanings as set out below unless the context requires otherwise:
| 1.1.1. | "We", "Us" and "Our" means World Launch Ltd (company number 04019442), whose registered office is Balfour Lodge, 240 Dawes Road, London, SW6 7RG, United Kingdom. |
| 1.1.2. | "Client" means the person, people, firm or company making the Booking. |
| 1.1.3. | "Booking" means the placing of an order for tickets for an Event by the Client in connection with the Event. |
| 1.1.4. | "Event" means the Event in regard of which HB is arranging hospitality and for which the Client has placed an order. |
| 1.1.5. | "Event Hosts" means the organisers of the Event for which the Booking is made. |
| 1.1.6. | "HB" means Hospitality Box Limited. |
| 1.1.7. | "Quotation" means the Quotation provided to the Client setting out the cost of the Booking. |
| 1.1.8. | "Terms and Conditions" means the standard terms and conditions set out in this document. |
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| 1.2. | Clause headings shall not be taken into account in the construction or interpretation of these terms and conditions. |
| 1.3. | Words importing the singular mean the plural and vice versa. References to persons shall include bodies corporate and vice versa. Reference to specific statutes shall include any statutory extension or modification, amendment or re-enactment of such statute and any regulations or orders made pursuant to or under such statute. |
| 1.4. | Reference to any clause sub-clause or schedule without further designation shall be construed as a reference to the clause, sub clause or schedule in these terms and conditions so numbered. |
2. Quotations
| 2.1. | The Quotation shown on the Booking Agreement is valid for 10 working days from the date the Quotation is given to the Client, unless withdrawn by HB prior to the Client’s acceptance of it. |
3. Descriptions
| 3.1. | All drawings, descriptive matter, specifications and advertising issued by HB or the Event Hosts and any descriptions or illustrations contained in HB catalogues, brochures, websites or Quotations are issued or published for the sole purpose of giving an approximate indication of the Event described in them and do not form part of any contract made between the parties. |
| 3.2. | The Client acknowledges that no responsibility shall rest with HB if there is any change in the details and description of the booked Event including the pricing, position of seating or the names or status of any persons or events advertised as attending or taking part at any Event. |
4. Variations
| 4.1. | The price and existence of any element in the Quotation is subject to market availability. |
| 4.2. | HB has the right to increase the price shown by the Quotation to reflect any increase to it in the cost of arranging the Booking. |
| 4.3. | It is agreed between the parties that any increase in the cost detailed in the Quotation beyond the control of HB will not entitle the client to cancel the Booking in whole or in part. |
5. Payment
| 5.1. | The full cost of the Booking will be quoted to the Client as soon as practicable. |
| 5.2. | Payment in full must be made by the Client either by credit or debit card at the time when the Client completes the booking form. |
6. VAT
| 6.1. | VAT at the current rate of the place of supply of the services or products contained in the Quotation is payable on all sums due in accordance with these Terms and Conditions. |
7. Cancellation
| 7.1. | After a Booking has been made and paid for a binding agreement will exist between the parties subject to these Terms and Conditions. |
| 7.2. | The Booking is not cancellable, but should HB agree at its sole discretion to accept the cancellation in whole or in part and subject to the Event’s Hosts’ terms and conditions in connection with cancellation the following amounts will be returned to the customer:
| 7.2.1. | 50% if the cancellation takes place at least 8 weeks prior to the booked Event. |
| 7.2.2. | 15% if the cancellation takes place at least 4 weeks prior to the booked Event. |
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| 7.3. | Both parties agree that these amounts represent a reasonable pre-estimate of the costs incurred by HB in arranging the Booking. |
8. Instructions
| 8.1. | The Client shall be responsible to HB for ensuring the accuracy of the terms of their Booking, and for giving HB any necessary information relating to the Booking within sufficient time to enable HB to arrange the Booking in accordance with its terms. |
9. Property
| 9.1. | HB shall not be held liable for loss, theft or damage to any of the Client’s or the Client’s guests’ representatives’, employees’ or invitees’ property during the Event unless such loss, theft or damage is as a result of any wilful act or neglect of HB. |
10. Indemnity
| 10.1. | All tickets are sold subject to the terms and conditions of the Event Hosts. Therefore the Client will indemnify, defend and hold harmless HB and its partners, principals, officers, directors, agents and employees from and against any and all demands, claims, damages to persons or property, losses and liabilities, including reasonable legal fees, arising out of or caused by the Client's or Client’s guests’ employees’ invitees’ and representatives’ negligence or wilful misconduct in connection with the Event whether brought by the Event Hosts or any other party. It shall be the Client’s responsibility to ensure that they are aware of and abide by the terms and conditions of the Event Hosts. |
11. Limitation of Liability
| 11.1. | THE CLIENT ACKNOWLEDGES THAT HB HAS NO CONTROL OVER THE RUNNING OF THE BOOKED EVENT AND THEREFORE HB ACCEPTS NO LIABILITY FOR ANY LOSSES, DAMAGES, CONSEQUENTIAL LOSS (WHETHER DIRECT OR INDIRECT) COSTS, CLAIMS AND EXPENSES (WHETHER OR NOT CAUSED BY THE NEGLIGENCE ON THE PART OF HB ITS OFFICERS OR EMPLOYEES OR SUB-CONTRACTORS) ARISING OUT OF OR IN CONNECTION WITH THE BOOKED EVENT INCLUDING ITS CANCELLATION IN WHOLE OR IN PART.
| | 11.2. | NOTHING IN THESE TERMS AND CONDITIONS SHALL OPERATE TO LIMIT THE LIABILITY OF HB FOR DEATH OR ANY PERSONAL INJURY CAUSED BY ITS NEGLIGENCE. |
12. Waiver
| 12.1. | No waiver by HB of any breach of the Terms and Conditions by the Client shall be considered as a waiver of any subsequent breach of the same or any other provision. |
13. Tickets
| 13.1. | Following payment all tickets and other admission documents requested by the Client will be forwarded to the Client at the Client’s address shown on the Booking form. |
| 13.2. | HB accepts no responsibility should the ticket be lost in the post or failed to reach the address shown after posting. |
| 13.3. | Tickets and vouchers issued to Clients are strictly non-transferable and shall not be re-sold or used as prizes or incentives following purchase from them through HB. |
| 13.4. | HB reserves the right to cancel any tickets or vouchers obtained by re-sale or transfer in contravention of this clause 13. |
14. Data Protection/Privacy
| 14.1. | HB shall not use, copy, adapt, disclose or part with possession of any business, employee, customer or guest information or data of or relating to the Client which is disclosed directly as a result of these Terms and Conditions or disclose to any third party the details and contents of these Terms and Conditions except as strictly necessary to perform its obligations or exercise its rights under these Terms and Conditions or with the written consent of the Client. |
15. Entire Agreement
| 15.1. | These Terms and Conditions constitute the entire agreement between the parties with respect to the matters dealt with herein and supersede any previous arrangements between the parties in relation to such matters. Save in respect of statements made fraudulently the parties accept that they are to have no rights or liabilities in respect of pre-contractual statements. |
16. Severance
| 16.1. | If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provision in question shall not be affected thereby. |
17. Assignment
| 17.1. | The Client may not assign this agreement. |
18. Cancellation
| 18.1. | The Client acknowledges that whether or not the Booked Event takes place is beyond the control of HB and accordingly HB gives no warranties or guarantees in connection with the Booked Event and any warranty express or implied whether by statute or otherwise are therefore specifically excluded. |
| 18.2. | HB shall not be obliged to return any payment made by the Client should the Event be cancelled by the Event Hosts for any reason or force majeure. |
| 18.3. | However should a refund be available pursuant to the Terms and Conditions of the Event Hosts HB in its absolute discretion may repay to the Client the whole or part of such refund. |
| 18.4. | The Client acknowledges and accepts that they will be responsible for paying HB any cancellation fee HB incurs from its suppliers as a result of the Client cancelling a booking. The Client shall be responsible for such fees regardless of the balanced owed to HB by the Client. |
19. Third Party Rights
| 19.1. | Pursuant to Section 1(2)(a) of the Third Parties Act 1999 the parties intend that a Third Party may not enforce these Terms and Conditions. |
20. Arbitration
| 20.1. | All disputes differences and questions which at any time arise between the parties touching or arising out of or in connection with these Terms and Conditions or the Event itself shall be referred to a single Arbitrator in accordance with the Arbitration Act 1996. |
21. Law of the Contract
| 21.1. | The contract which incorporates these Terms and Conditions shall be governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts. |
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